Verifying Your bento124 Account
Account verification is how we make sure your DANA, OVO or GoPay withdrawals reach the right person. It's not a barrier — it's the step that lets us release funds without delay when you request a payout. You'll upload a government-issued ID and confirm that your registered wallet matches the name on the document. Players in Jakarta and Surabaya go through the
same process as everyone else; the review runs on our end and we'll notify you through your account message centre once it's done. A verified account also means your balance is protected if you ever need to recover access.
- Prepare Your ID Document — Have a clear photo or scan of your national ID ready. The document must show your full name as it appears on your registered wallet account.
- Upload Through Your Account Settings — Go to the verification section in your account settings and upload the document. The form guides you through each required field.
- Match Your Wallet Details — Confirm that your DANA, OVO or GoPay account name matches the name on your submitted document — mismatches are the most common reason for delays.
- Wait for Account Confirmation — Our team reviews the submission and updates your account status. You'll see the result inside your account message centre once the check is complete.